Returns and Refunds Policy

Returns and Refunds Policy
Thank you for shopping at Tankme USA.
If you are not entirely satisfied with your purchase, we’re here to help.
Special custom orders:

The first down payment made to place a custom order is not refundable after the first seventy two hours (72 hrs)

Finished product:

Our products can be returned within 3 days of the final payment
and or within 3 days of receiving the product.
To be eligible for a return, please make sure that:
The product was purchased directly from us.
The product is in its original packaging.
The product isn’t used or damaged.
You have the receipt or proof of purchase.
You obtained a Return Merchandise Number (RMN) from us.
Products that do not meet these criteria will not be considered for
return.
To obtain a Return Merchandise Number (RMN), contact us:
By phone number: 305.219.4737
By email: [email protected]
Send the product with its original packing and the receipt or proof of
purchase and the RMN number, to:
Headquarters Hialeah Fl.
Shipping charges:
Shipping charges incurred in connection with the return of a product
are non-refundable.
You are responsible for paying the costs of shipping and for the risk of
loss of or damage to the product during shipping, both to and from
Tankme USA.

Damaged items
If you received a damaged product, please notify us immediately for
assistance.
Sale items:
Unfortunately, sale items cannot be refunded. Only regular price items
can be refunded.
Contact us
If you have any questions about our Returns and Refunds Policy,
please contact us:
By phone number: 305.219.4737
By email: [email protected]